Refund & Return Policy
Refund & Return Policy
At GRYND, we strive for 100% customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free exchange process. Please note the following details:
Domestic Orders
WE DONOT ACCEPT RETURNS and Have Strictly NO REFUND POLICY ( Once the order is placed ). ONLY EXCHANGE OF SIZE IS AVAILABLE.
Timeframe for Exchanges
You may exchange a product within 7 days of receiving your order.
If you receive an incorrect or missing item, please notify us within 24 hours of receiving your order to remain eligible for exchange. Requests submitted beyond this timeframe will not be considered. Additionally, a clear and uninterrupted unboxing video is required to process your request. The video must visibly demonstrate the condition of the items upon delivery, highlighting any discrepancies or issues.
Exchange Process
- Ship the product to our business address (details will be provided upon request).
- Once we receive the product, our team will conduct a quality check to ensure it meets our exchange criteria.
- After a successful quality check, we will process your exchange.
Exclusions - 'Final Sale' Items
Items from the 'Final Sale' section are not eligible for exchange.
Contact Information
For exchange, kindly reach us out at:
-
Email: gryndlifestyle@gmail.com
-
Phone/WhatsApp: +91 9318364720
International Orders
Exchange Policy
We do not accept any exchange for products sold outside India.
Defective Items
In case of defects, please contact us at gryndlifestyle@gmail.com within 7 days of receiving the shipment and await further instructions.
Compliance and Contact
By making a purchase with Grynd, you agree to comply with the terms and conditions outlined in this exchange policy.
Contact Information:
-
Email: gryndlifestyle@gmail.com
-
Phone/WhatsApp: +91 9318364720